help@mood-night.com
We are committed to providing a satisfying shopping experience.
For any questions, please check the FAQ on the right. If you need further assistance,
feel free to contact us at help@mood-night.com — we’ll be happy to help!
Business Hours: 11 AM – 5 PM / Lunch Break: 1 PM – 2 PM
Closed on Saturdays, Sundays, and public holidays.
Based on KST
General Inquiries: help@mood-night.com
Wholesale/Press Inquiries: admin@mood-night.com
FAQ
1. Please email help@mood-night.com to request a return.
2. Pack the item in its original packaging and return it using the prepaid shipping label provided.
3. Once we receive your item, it will go through an inspection. If there are no issues, your refund will be processed to your original payment method.
1. Please email help@mood-night.com to request an exchange.
2. Pack the item in its original packaging and return it using the prepaid shipping label provided.
3. Once we receive your original item, it will go through an inspection. As soon as your new item is shipped, we will send you a tracking number.
Most of the pieces are made to order and hand-cut in our workshop the day you submit the order.
You should allow approximately 10-12 days for us to produce the piece once your order is processed and then 7-10 days for shipping.
As soon as your order leaves our warehouse, you will receive a tracking number to track your order.
(you can also check the tracking number in your PayPal transaction details)
If you need to receive your package before a certain date, you can email us at help@mood-night.com and we will do the necessary for you to have your piece in time.
Our Stories
All photos, designs, URL, and related content of Moodnight are copyrighted by Moodnight (Bok-Seong Footwear).
Unauthorized use may result in legal penalties.
To report copyright infringement or design theft, please contact us.
All articles by © MOODNIGHT. All rights reserved.
MOODNIGHT (Bok-Seong Footwear)
CEO - Yuju Lee
2F 104, Uijeong-ro, Uijeongbu-si, Gyeonggi-do,
Republic of Korea
Business Number 870-06-01263 [Check the Licenses]
E-commerce Business Registration
2022-서울종로-0650
Data Protection Officer (DPO) - Harper
help@mood-night.com
Due to unforeseen internal circumstances, our call center is temporarily unavailable.
If you have any inquiries, kindly send us an email, and we will do our utmost to respond as promptly as possible.
